How to manually collect a rent after a PAD withdrawal error
When an automatic withdrawal fails and a PAD error code is associated with the collection, it is possible to manually record the payment in Plexflow once itFew readersHow to change the amount of an upcoming automatic collection (PAD) in Plexflow
From the Properties menu, select the unit in question, then open the Rent tab.Few readersUnderstanding why an automatic rent payment failed
When an automatic payment fails, the reason for the failure generally comes from the financial institution. Plexflow displays this information to help youFew readersHow to add Interac transfer as a payment method in Plexflow
It is possible to make payments by Interac transfer directly in Plexflow.Few readersUnderstanding PAD error codes
When an automatic withdrawal (PAD, pre-authorized debit) is processed in Plexflow, it can sometimes be declined or returned by the financial institution. TheseFew readersHow to add a building expense in Plexflow
In Plexflow, each property has an Expenses section. This lets you record all charges associated with the building: maintenance invoices, repairs, insuranceFew readersHow to set up Interac transfers for rent collection
Go to Rent Details in question.Few readersHow to reschedule a PAD collection
A tenant may sometimes want to postpone the date of their rent collection by pre-authorized debit (PAD). Here are the steps to change the date of a collectionFew readersHow to retry a PAD in Plexflow
A pre-authorized debit (PAD) is a convenient, automated way to collect rent. However, a transaction sometimes fails and needs to be retried. Here is how toFew readersHow to set up a PAD collection for a unit in Plexflow
How to set up a PAD collection in PlexflowFew readersHow to record a security deposit in Plexflow
This article explains how to record a security deposit in Plexflow, in the logic of an amount to be refunded at the end (e.g. after inspection of the unit).Few readersHow to schedule an Interac transfer in Plexflow
First of all, it is essential to have completed the integration of Interac e-Transfer as a payment method.Few readersHow to cancel an automatic collection in Plexflow
Why convert an automatic payment to a manual collectionFew readersHow to record collections for an OMH-subsidized rent in Plexflow
How to record an OMH-subsidized rent in PlexflowFew readersHow to use advanced rent collection in Plexflow
The advanced collection feature lets you apply an amount received to several months of rent at the same time.Few readersHow to schedule a pre-authorized debit (PAD) collection in Plexflow
https://www.youtube.com/watch?v=apDFo5Ns9R4Few readersHow to change a tenant’s bank account in Plexflow?
🔒 Security first: Plexflow does not keep any banking data. All information is stored and processed securely in a certified bank vault.Few readersWhy are the transaction fees charged to the credit card?
Transaction fees with our new payment solution are now charged to the credit card of the main account. Unfortunately, for the moment, it is not possible toFew readersHow to enter your bank account numbers correctly
Entering the right numbers is a critical step: a single reversed digit or a missing number can lead to the “account not found” error and block the setup of theFew readersHow to record a manual collection in Plexflow
A manual collection is a payment recorded outside Plexflow’s electronic system.Few readersUnderstanding the rent billing process in Plexflow
This article briefly explains how Plexflow manages rent billing so that your amounts, dates, and reports stay consistent from the lease through to collectionFew readersRent collected by PAD: how to track the collection and the deposit
When a rent is collected by pre-authorized debit (PAD), Plexflow lets you track each step: the collection date, the date of the deposit in your bank accountFew readersHow to add an additional collection in Plexflow
This article explains how to add an additional rent collection or invoice in the record of a unit that is already active.Few readersHow to correct a balance in Plexflow
Here are the reasons that can lead to an imbalanceFew readers
