Articles on: Payments and Tracking

How to record a manual collection in Plexflow

Video


How to record a manual collection in Plexflow


A manual collection is a payment recorded outside Plexflow’s electronic system.
This includes, for example, payments received in cash, cheque, Interac e-Transfer, or any other method other than PAD.


Step 1 – Open the unit in question


Go to the Properties tab, then open the unit record where you want to record the payment.


Step 2 – Open upcoming rent


In the Upcoming Invoices section, click the Collect button to the right of the payment you want.


Upcoming Invoices section with the Collect button


Step 3 – Enter the payment details


A window opens so you can enter the following information:


  • 💰 Amount received
  • 📅 Date of the payment
  • 📝 Note (e.g. Cheque #1025 or Interac e-Transfer of October 5)
  • 💳 Payment Method: select Cheque, Cash, E-Transfer, Bank transfer, or Other


Then click Submit to confirm the collection.


Manual collection window with amount, date, note, and payment method


Step 4 – Check the collection


Once the collection has been recorded:


  • The amount will no longer be shown as overdue in the Upcoming Invoices section
  • An invoice will be generated automatically in the Invoices section


Did you know…


Plexflow now offers free training to help you get more out of the platform.
👉 Access the training
💡 An excellent way to save time and use Plexflow to its full potential.

Updated on: 12/11/2026

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