Rent collected by PAD: how to track the collection and the deposit

When a rent is collected by pre-authorized debit (PAD), Plexflow lets you track each step: the collection date, the date of the deposit in your bank account, then confirmation of the collection. This article explains where to find each of these pieces of information.

To learn more about setting up PADs, consult How to schedule a pre-authorized debit (PAD) collection in Plexflow.

1. Check the collection date in Rent Details

The collection date is found in Rent Details: Properties > the property > the unit > Rent section > the rent period, then the Upcoming Invoices section.

In this section, two items should be checked:

• the payment method shown is Automatic Bank transfer, and not Manual collection;
• a date appears in the Payment Date column (usually the 1st of the month).

The collection is done on that date, or on the following business day if it falls on a weekend or a holiday: no collection takes place on those days. With funds advance, the deposit arrives in your account on the business day following the collection.

➡️ Example: if the 1st of the month falls on a Sunday, the collection takes place on Monday the 2nd and the deposit arrives on Tuesday the 3rd.

In the Bank Transfer window, the date the payment is received and the Payment payout date are scheduled dates. A yellow clock indicates that the step is in progress, and a green check mark indicates that it is completed.

2. Track the deposit in the Payouts section

Two to three days after the collection, the payment details are visible in Payouts > Payments tab, Details view.

• The Transaction date column indicates the collection date.
• The Payments column indicates the date of the deposit in your account.

3. Confirm the collection with the reconciliation report

About 10 days after the collection, the reconciliation report lets you make sure that each rent has indeed been collected and that your bank account matches Plexflow. It is found in Reports > Reconciliation, Electronic Payments section.

⚠️ The reconciliation report is offered starting from the Professional plan.

Updated on: 12/11/2026