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  • Overview
  • How to invite a tenant to use Plexflow?
    Before inviting a tenant in Plexflow, it is important to determine what you want to allow them to do.Few readers
  • Will I be billed during the free trial period?
    No. Your credit card will not be charged during the first 7 days of the free trial.Few readers
  • Problems with Google Translate in Plexflow
    Plexflow automatically uses the language configured in your Internet browser.Few readers
  • After bank account validation – Solution 2: setting up owner bank accounts in Plexflow
    Once your bank account has been validated for Solution 2, a setup is required in Plexflow in order to be able to receive your payments.Few readers
  • What happens if I exceed the unit limit of my subscription?
    Subscriptions are designed to support you as you grow. You can switch to a new plan at any time once you have reached the unit limit.Few readers
  • How to transfer a building from one company to another in Plexflow
    It is sometimes necessary to move a building from one subaccount to another, for example after a sale, a change in structure, or an internal reorganization.Few readers
  • How to give an owner access to a building (at no cost)
    You can easily give an owner access to a building thanks to Plexflow’s no-cost option.Few readers
  • How to access a building shared by a manager on Plexflow (free access)
    Accessing your building on Plexflow as an owner is possible thanks to a no-cost option, offered when a manager shares a building with you.Few readers
  • Introduction to the structure of Plexflow
    This article is intended for new teams and users who are getting started with Plexflow. It aims to explain the structure logic of the system in order to makeFew readers
  • How to change your password in Plexflow
    Go to https://plexflow.ca/fr.Few readers
  • Opening an owner bank account in Plexflow (company wallet)
    1. If I am not a management company, what should I enter?Few readers
  • How can I cancel my Plexflow subscription?
    You can cancel your subscription at any time from your account page here.Few readers
  • How to access a Plexflow team shared by a manager (advanced access)
    When a manager invites you to join a team on Plexflow, you get advanced access to the platform, according to the permissions assigned to you.Few readers
  • How pre-authorized debits (PAD) work in Plexflow
    PAD (pre-authorized debits) let you collect rent automatically, directly from the tenant’s bank account.Few readers
  • How to edit tenant information in Plexflow
    https://www.youtube.com/watch?v=mYLmB96MkZkFew readers
  • How to manage notifications and notification emails in Plexflow
    This feature is useful if you want to customize the alerts received by email or mobile notification.Few readers
  • Properties are not showing in the main account?
    Some users may notice that properties are not displayed in their main account, in particular those that are associated with the subaccounts of theirFew readers
  • How to add extra storage space in Plexflow?
    In Plexflow, storage space is the capacity available to upload and keep files in the platform (e.g. leases, addenda, photos, documents, attachments, etc.).Few readers
  • Assigning owners in Plexflow
    In Plexflow, it is important to assign an owner properly to each building.Few readers
  • How to turn off tenant service requests in Plexflow
    You can completely turn off the creation of service requests by your tenants from their portal. This option is useful if you prefer that requests go onlyFew readers
  • Your tenant says they are having trouble signing in to their account?
    If a tenant cannot access their Plexflow dashboard, you can reset their access directly from their unit.Few readers
  • How to archive and unarchive a building in Plexflow
    Archiving a building lets you remove it from your active tracking while keeping its information in Plexflow. This is useful if the building is no longerFew readers

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