How to access a Plexflow team shared by a manager (advanced access)

When a manager invites you to join a team on Plexflow, you get advanced access to the platform, according to the permissions assigned to you.

Unlike free access to a building, team access lets you actively collaborate on management and reach more advanced features, such as reports, service requests, and other management tools.

Step 1 – Receive the invitation

You will receive an email inviting you to join a Plexflow team.
👉 Click the link in the email to get started.

Step 2 – Create your account

You will then need to enter your email address, using the same address that received the invitation.

Also complete the requested information, namely your last name, first name, and phone number, then click Next to continue.

Step 3 – Confirm your email

After creating your account or signing in, you will receive a confirmation email.
👉 Open this email and click the “Validate” button in the email.
🔒 During this step, you will also need to set your password if you have not already done so.
⚠️ This step is required to activate your access to the platform and to the team.

Step 4 – Your account is now set up

Your Plexflow account is now active.

You must inform your manager that your account has been created so that they can assign you the appropriate access.

⚠️ It is therefore normal that you do not see any information for the moment, until access has been granted to you.

Step 5 – Access your team

Once the manager has added you to the team, it will appear in your menu.

You will be able to recognize it by the group icon (small people).

⚠️ It is important to click this team in order to access the buildings and the shared information.

Step 6 – Final result

Once you have selected your team, you access the shared environment.

You will then see the properties, units, and information you have access to, as illustrated above.

💡 You are now ready to browse and use Plexflow according to the permissions assigned to you.

🎓 If you would like to learn more about the platform, you can watch the video below:
🎥 Discover Plexflow: Platform overview

🎓 Did you know…

Plexflow now offers free training to help you get more out of the platform.
👉 Access the training
💡 An excellent way to save time and use Plexflow to its full potential.

Updated on: 12/11/2026