• How to delete a renewal created by mistake in Plexflow

  It can happen that a renewal is prepared by mistake in a unit. In this situation, it is possible to delete the scheduled period in order to start the processFew readers

• How to change a renewal response after the renewal has been accepted and a new period has been created

  In some situations, a new rent period can be created after a renewal notice has been accepted. When that happens, it is no longer possible to change theFew readers

• How to resend a renewal notice from Rent Details (Plexflow certified email)

  When a renewal notice has already been sent by Plexflow certified email, you can resend it directly from Rent Details, in the Renewal tab.Few readers

• How to renew a unit that did not renew automatically

  Several reasons can explain why a unit did not renew automatically in Plexflow.Few readers

• Tracking individual renewal notices in Plexflow

  This capsule explains how to track individual renewal notices in Plexflow, from the sending of the notice through to the tenant’s final response.Few readers

• Bulk sending of renewal notices: a quick guide

  The Reports > Renewal notices section is designed to give you a clear view of your notices, centralize sending, and then make it easier to follow up onFew readers

• How to check that PADs are properly scheduled after a renewal

  After a renewal, it can happen that Plexflow starts a new period without automatically scheduling the PADs (pre-authorized debits).Few readers

• How to send an individual renewal notice in Plexflow

  This article explains how to prepare and send an individual renewal notice in Plexflow, following a simple process in three stepsFew readers

• Plexflow updates — 2026 renewal notices

  We have made an important improvement to the renewal notice section in order to better manage the one-month response period and to avoid any confusion aboutFew readers

• How to record a tenant’s response to a renewal notice

  In some cases, the tenant replies to you by email or in person, without using the renewal link. Plexflow then lets you set the status of their response, whileFew readers

• How to correct a renewal refusal in Plexflow

  A tenant may first indicate that they do not want to renew their lease, then change their mind later and decide to stay in the unit.Few readers

• Manual lease renewal when the period is completed and the unit appears vacant

  In Plexflow, leases work by periods. When a lease period is finished, it is important to proceed with its renewal, even if no change has been made to the leaseFew readers