How to renew a unit that did not renew automatically

Several reasons can explain why a unit did not renew automatically in Plexflow.

In some cases, the renewal was simply not completed.

In other situations, a setting in the renewal notice options can prevent the renewed rent from starting automatically.

For example, some options can be set to Do not start the renewed rent, in particular:

• after the response deadline;
• when there are several tenants and some conditions are not met.

Solution:

You can force the renewal using the Renew manually function.

This function lets you:

• force the renewal;
• indicate which tenants will renew.

To use this function, you must:

1. Go to the active Rent Details;
2. Open the Renewal tab;
3. Click Renew manually.

Updated on: 13/11/2026