Articles on: Renewals

How to resend a renewal notice from Rent Details (Plexflow certified email)

When a renewal notice has already been sent by Plexflow certified email, you can resend it directly from Rent Details, in the Renewal tab.


Step 1 — Open Rent Details


Follow this guide to open the unit’s Rent Details:
How to access a unit’s Rent Details


Step 2 — Open the “Renewal” tab


Once you are in Rent Details, click the Renewal tab to see the notice that was sent and its status.


Renewal tab of Rent Details


Step 3 — Resend the notice


  1. Find the tenant’s (or email’s) line in the Renewal tab.
  2. Click the gear (⚙️) next to the email.
  3. Select Resend notice.


✅ The notice is then resent via Plexflow certified email, and the sending activity is updated in the history (e.g. “delivered on…”, “not yet opened”, “not yet clicked”, etc.).


Gear menu with Resend the notice

Updated on: 13/11/2026

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