How pre-authorized debits (PAD) work in Plexflow
How PAD works in Plexflow
PAD (pre-authorized debits) let you collect rent automatically, directly from the tenantβs bank account.
π Once they are enabled, payments are:
- withdrawn automatically
- recorded in Plexflow
- associated with the corresponding rent
This reduces manual follow-up, limits missed payments, and centralizes all payment management in one place.
Why use PAD?
PAD offers several advantages:
- β Less manual work
- π Centralized payment tracking
- π A reliable, automated process
π The result: you save time and improve your rental management.
Usage fees
- π² $0.99 per completed transaction
- π« No monthly fee
π You pay only when the payment is completed, the following month.
Payment receipt timelines
Two options are available:
- β‘ the option that advances the funds: deposit in 1 business day
- π¦ Without advance: a variable delay depending on the financial institutions
π Funds advance lets you receive your money faster, even if the withdrawal is still being processed.
If a payment is declined
Fees may apply:
- πΈ $25 (insufficient funds)
- πΈ $5 (other reasons)
Verification required (mandatory)
Before you can use PAD, you must connect and verify your bank account.
π This step is mandatory to meet security standards and allow withdrawals.
π₯ See the full procedure:
π https://help.plexflow.ca/fr/article/ouverture-dun-compte-bancaire-proprietaire-dans-plexflow-portefeuille-de-compagnie-1fuq2vt/
Enable PAD in Plexflow
Once the account has been verified, you can enable PAD directly on a unit.
Steps:
1. Verify the bank account
- Go to π€ Profile, then open the Integrations tab
- Start the verification
- Complete the form
2. Enable PAD on the rent
- Open the unitβs Rent Details
- Enable electronic payments
π₯ See how to enable PAD:
π https://help.plexflow.ca/fr/article/inscrire-une-collecte-dpa-dune-unite-dans-plexflow-1x4yj0z/

Updated on: 12/11/2026
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