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How pre-authorized debits (PAD) work in Plexflow

How PAD works in Plexflow


PAD (pre-authorized debits) let you collect rent automatically, directly from the tenant’s bank account.
πŸ‘‰ Once they are enabled, payments are:


  • withdrawn automatically
  • recorded in Plexflow
  • associated with the corresponding rent


This reduces manual follow-up, limits missed payments, and centralizes all payment management in one place.


Why use PAD?


PAD offers several advantages:


  • βœ… Less manual work
  • πŸ“Š Centralized payment tracking
  • πŸ”„ A reliable, automated process


πŸ‘‰ The result: you save time and improve your rental management.


Usage fees


  • πŸ’² $0.99 per completed transaction
  • 🚫 No monthly fee


πŸ‘‰ You pay only when the payment is completed, the following month.


Payment receipt timelines


Two options are available:


  • ⚑ the option that advances the funds: deposit in 1 business day
  • 🏦 Without advance: a variable delay depending on the financial institutions


πŸ‘‰ Funds advance lets you receive your money faster, even if the withdrawal is still being processed.


If a payment is declined


Fees may apply:


  • πŸ’Έ $25 (insufficient funds)
  • πŸ’Έ $5 (other reasons)


Detailed list of fees


Verification required (mandatory)


Before you can use PAD, you must connect and verify your bank account.
πŸ‘‰ This step is mandatory to meet security standards and allow withdrawals.
πŸŽ₯ See the full procedure:
πŸ‘‰ https://help.plexflow.ca/fr/article/ouverture-dun-compte-bancaire-proprietaire-dans-plexflow-portefeuille-de-compagnie-1fuq2vt/


Enable PAD in Plexflow


Once the account has been verified, you can enable PAD directly on a unit.


Steps:


1. Verify the bank account


  • Go to πŸ‘€ Profile, then open the Integrations tab
  • Start the verification
  • Complete the form


2. Enable PAD on the rent


  • Open the unit’s Rent Details
  • Enable electronic payments


πŸŽ₯ See how to enable PAD:
πŸ‘‰ https://help.plexflow.ca/fr/article/inscrire-une-collecte-dpa-dune-unite-dans-plexflow-1x4yj0z/


Infographic explaining how pre-authorized debit (PAD) works in Plexflow

Updated on: 12/11/2026

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