How to respond to a rent renewal notice (Tenant)

When your manager/owner sends you a renewal notice through Plexflow, you can respond online in a few clicks (accept, refuse the changes, or not renew).

⚠️ Important: you have a deadline to respond (e.g. 31 days). If you do not respond within the stated deadline, the lease may be renewed automatically under the new conditions shown.

Step 1 — Open the email and click “Respond to the renewal notice”

1. Open the email titled Rent renewal (Plexflow).
2. Click the “Respond to the renewal notice” button.

You will be redirected to the Plexflow notice page.

Step 2 — Check the notice information

On the Notice of rent increase page, take a moment to confirm:

• Unit address
• Lease period (dates)
• Rent amount (and the increase, if there is one)
• The remaining deadline to respond (shown on the notice)

Step 3 — Choose your response (3 possible choices)

You must select one of the following choices:

1. ✅ I accept the renewal of the lease with its changes
2. ❌ I refuse the proposed changes and I renew my lease
3. 🚪 I am not renewing my lease and I will leave the unit at the end of the lease

Click the button that matches your decision.

Step 4 — Sign the document to confirm your choice

After your selection, Plexflow displays the document to sign.

1. Check that the right choice is selected.
2. Complete the signature (according to the screen displayed).
3. Click Next if asked, until the end of the process.

Step 5 — Accept the signature terms

At the last step, you will see text indicating that you agree to be legally bound by the document.

1. Click I accept to complete the signature.
2. A confirmation will appear indicating that your response has been sent.

Step 6 (optional) — Download or print your notice

Once it is signed, you can generally:

• Download a copy, or
• Print the document for your records.

Updated on: 13/11/2026