How to create a Plexflow profile as a tenant

When an owner or manager registers you in Plexflow, you will receive an invitation by email.

Here are the steps to create your tenant profile:

1. Receive the invitation

You will receive an email from Plexflow. Click the “Manage your rent” button.

2. Sign in or create an account

A page will open and invite you either to sign in if you already have an account, or to create a new profile.

3. Enter your email address

Enter the email you want to associate with your Plexflow profile. This is the email you will use to sign in later.

4. Complete the form

A form will appear. You will need to enter:

• Your first name
• Your last name
• Your phone number

5. Review and accept the unit information

Before you finish, you will see a summary related to your unit:

• The name of your owner or manager
• The address and number of your apartment
• The lease start and end dates
• The monthly rent amount

👉 Read this information carefully and accept the terms.

6. Access your profile

Once this is confirmed, you will have access to your tenant profile. From there, you can:

• View your upcoming payments
• Send a message to your owner
• Make a service request using the tabs on the left of the screen
• View the associated services for your unit (parking, appliances, etc.)
• Check your payment method, and change or update your bank account
• Access and view your lease and its appendices

7. Validate your profile

⚠️ To fully activate your account, you must also validate it.
A second email will be sent to you by Plexflow:

• Click the validation link
• Set your password

Updated on: 13/11/2026