How to pay your rent by pre-authorized debit (PAD) on Plexflow

Important note: If you do not pay your rent by pre-authorized debit (PAD) via Plexflow, it is essential to communicate directly with your owner or manager in order to confirm the payment method to use (e.g. Interac transfer, cheque, cash, etc.) and to avoid any delay or misunderstanding.

If you do not know how to reach your owner, consult this article:
👉 How to find your owner’s or manager’s information

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Paying your rent with Plexflow (PAD) – Step-by-step guide

Steps

Step 1 – Receive the invitation

You receive an invitation from your owner/manager to use pre-authorized payments (PAD) on Plexflow.

Note: If you have not received the invitation email, you must contact your owner or manager so that they can send it to you.

👉 How to find your owner’s or manager’s information

Step 2 – Open the payment setup

Click “Set up payment”, then confirm your information by clicking “Sign me in”.

Step 3 – Create your Plexflow profile

Enter your email, your first name/last name, and your phone number to create your profile.

Step 4 – Confirm the bank connection

Start the connection of your bank account to turn on PAD.

Step 5 – Choose your financial institution

Select your Canadian financial institution (all available options are listed).

Step 6 – Connect your bank account

Follow the connection process. The steps may vary depending on your bank.

Step 7 – Finalize the request

Once the request is completed, your Plexflow account is created and PAD payment can be used for your rent.

Updated on: 13/11/2026