How to add SMS to your Plexflow plan

By turning on the SMS option, you will be able to send messages to tenants (notices, reminders, notifications) and they will also be able to reply directly. Their replies will appear in the Messaging section of Plexflow.

Here are the steps to turn on this feature:

Step 1 – Choose the main account

Go to the main account (and not a subaccount) in your Plexflow organization.
👉 Plan add-ons must be made only from this account.

Step 2 – Open the Plan section

In the main menu, go to Plan.

Plan section in the main menu

Step 3 – Add the SMS option

At the bottom of the page, in the Available add-ons section, select Add to plan.

Available add-ons with Add to plan

Step 4 – Choose a phone number

A phone number must be associated with SMS sending.
A new phone number (a separate line) must be associated with SMS sending.
👉 This number will be used as the sender for all your communications.

Choosing a phone number for SMS

Step 5 – Select the number

From the options offered, choose the phone number that will be linked to your sends.

List of phone numbers to select

Step 6 – Confirm the add-on

Confirm your choice to complete the integration.
✅ A confirmation will appear and SMS will be enabled in your plan.

Updated on: 12/11/2026

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