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# Understanding the rent billing process in Plexflow

### Preface

This article briefly explains **how Plexflow manages rent billing** so that your amounts, dates, and reports stay consistent from the lease through to collection. It clarifies the difference between **Upcoming Invoices** (planning), **Invoices** (what is issued), and collections (what is received).

## Upcoming Invoices

This section shows you, for each unit, what is coming up. You will see:

- **Invoice Date**: the day the invoice will be created (often the 1st of the month).
- **Payment Date**: shown only for **automatic collections** (PAD or Interac). This is the date the withdrawal is scheduled.
- **Amount** and **status**: to see where each rent stands.

⚠️ Important: clearly distinguish the two collection methods

- **Pre-authorized debit (PAD)**: **invoices are generated automatically** on the **payment dates** indicated.

👉 **How to set up an automatic (PAD) collection**: [https://help.plexflow.ca/fr/article/inscrire-une-collecte-dpa-dune-unite-dans-plexflow-1x4yj0z/](https://help.plexflow.ca/fr/article/inscrire-une-collecte-dpa-dune-unite-dans-plexflow-1x4yj0z/)

- **Manual collection**: **no automatic generation**. You must **create/collect manually each month**.

👉 **How to record a manual collection in Plexflow**: [https://help.plexflow.ca/fr/article/effectuer-une-collecte-manuelle-dans-plexflow-1clzvlx/](https://help.plexflow.ca/fr/article/effectuer-une-collecte-manuelle-dans-plexflow-1clzvlx/)

![Upcoming Invoices section with billing date, payment date, amount, and status](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/loyers-a-venir_1bw5x98.png)

## Invoices

The **Invoices** section is the **official register** of everything that has been **billed** for the unit. It does not automatically reflect money received. It is used to track what has been **issued** to the tenant, its **payment status**, and the remaining **balance**.

**⚠️ Important: distinguish Invoices and Collections**

- **Invoice** = what you have issued.
- **Collected** = the money actually received.

To clearly understand the difference and the impact on your reports, see this detailed guide to the income and expenses report:
👉 [https://help.plexflow.ca/fr/article/comment-utiliser-le-rapport-revenus-depenses-dans-plexflow-14h5kjm/](https://help.plexflow.ca/fr/article/comment-utiliser-le-rapport-revenus-depenses-dans-plexflow-14h5kjm/)

### Where invoices come from

- **Automatic collection enabled (PAD)**

**Invoices are generated automatically** on the **payment dates** indicated in **Upcoming Invoices**.

- **Manual collection**

You must **create the invoice and record the collection** each month.

![Invoices section showing issued invoices, payment status, and balance](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/factures_1yf7k9i.png)

## Did you know…

Plexflow now offers **free training** to help you get more out of the platform.
👉 [Access the training](https://www.plexflow.ca/formation)
💡 An excellent way to save time and use Plexflow to its full potential.