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# Indicators

## 📊 Performance indicators in Plexflow

To help you better manage your buildings and units, Plexflow automatically calculates various **performance indicators**.

These indicators let you track the effectiveness of your management in real time: occupancy level, profitability, rent collection, and so on.

👉 This section of our help centre details each of these indicators, how they are calculated, and how they are useful in your day-to-day management.

## Division of the indicators

1. **Occupancy**

- Vacancy

1. **Finances**

- Total Rent
- Total Collected
- Total Balance
- Period Rent
- Period Collected
- Period Balance
- Base Rent / Rent services

## Occupancy

### Vacancy

The **vacancy rate** measures the proportion of time during which your units have remained unoccupied since they were created.
This indicator is useful for tracking the performance of your real estate portfolio and identifying the buildings or units that need particular attention.

## 🔎 How is it calculated in Plexflow?

The calculation is done in two steps:

1. **Numerator (vacant days)**
2. - The **number of vacancy days** of all rents is added up (that is, the periods when the units were not rented).
3. **Denominator (total days)**
4. - The **total number of days elapsed since the creation** of each unit is added up (creation date in Plexflow).
5. **Final formula**

![Vacancy rate formula](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/taux-de-vacances_1b457et.png)

## Finances

### Total Rent

- Represents the **total amount billed** to the tenant since the start of the lease.
- It includes both the base rent and the services (parking, appliances, etc.).
- **Example:** A 3-month lease at $1,000/month → Total Rent = **$3,000**.

### Total Collected

- Indicates the **total amount paid** by the tenant since the start of the lease.
- If this amount is equal to the **Total Rent**, this means that all payments have been received.
- **Example:** Total Rent = $3,000. Payments received = $3,000. Total Collected = **$3,000** → no arrears.

### Total Balance

- Difference between **Total Rent** and **Total Collected**.
- Shows whether an amount is due (a negative balance = arrears or unpaid amount).
- **Example:** Total Rent = $3,000. Payments received = $0. Total Balance = **-$3,000** (no payment received).

### Period Rent

- Amount billed for the **current period** (often one month).
- Lets you distinguish the current situation from the historical cumulative total.
- **Example:** Scheduled monthly rent = **$1,000** for the month of September.

### Period Collected

- Amount paid by the tenant **only for the current period**.
- **Example:** Scheduled rent for September = $1,000. Payment received = $700. Period Collected = **$700**.

### Period Balance

- Difference between **Period Rent** and **Period Collected**.
- Shows whether an amount remains to be paid for the current month.
- **Example:** Scheduled rent = $1,000. Payment received = $700. Period Balance = **-$300** ($300 in arrears).

### Base Rent / Rent services

- Corresponds to the **fixed** portion of the rent (e.g. the unit alone).
- Additional services (parking, appliances, etc.) are added to form the **Total Rent**.
- **Example:** Base Rent = $1,000. Parking = $100. Total = **$1,100**.

## 🎓 Did you know…

Plexflow now offers **free training** to help you get more out of the platform.
👉 [Access the training](https://www.plexflow.ca/formation)
💡 An excellent way to save time and use Plexflow to its full potential.