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# How to respond to a rent renewal notice (Tenant)

When your manager/owner sends you a **renewal notice** through Plexflow, you can respond online in a few clicks (accept, refuse the changes, or not renew).

⚠️ Important: you have a **deadline to respond** (e.g. 31 days). If you do not respond within the stated deadline, **the lease may be renewed automatically** under the new conditions shown.

## Step 1 — Open the email and click “Respond to the renewal notice”

1. Open the email titled **Rent renewal** (Plexflow).
2. Click the **“Respond to the renewal notice”** button.

You will be redirected to the Plexflow notice page.

![Email with the Respond to the renewal notice button](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-1_13zc73z.png)

## Step 2 — Check the notice information

On the **Notice of rent increase** page, take a moment to confirm:

- **Unit address**
- **Lease period** (dates)
- **Rent amount** (and the increase, if there is one)
- The remaining **deadline** to respond (shown on the notice)

![Notice of rent increase page with the lease details](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-2_od3x4u.png)

## Step 3 — Choose your response (3 possible choices)

You must select **one** of the following choices:

1. ✅ **I accept** the renewal of the lease with its changes
2. ❌ **I refuse** the proposed changes **and I renew** my lease
3. 🚪 **I am not renewing my lease** and I will leave the unit at the end of the lease

Click the button that matches your decision.

## Step 4 — Sign the document to confirm your choice

After your selection, Plexflow displays the document to sign.

1. Check that the right choice is selected.
2. Complete the signature (according to the screen displayed).
3. Click **Next** if asked, until the end of the process.

![Signature screen to confirm the renewal response](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-3_16suo0h.png)

## Step 5 — Accept the signature terms

At the last step, you will see text indicating that you agree to be legally bound by the document.

1. Click **I accept** to complete the signature.
2. A confirmation will appear indicating that your response has been sent.

## Step 6 (optional) — Download or print your notice

Once it is signed, you can generally:

- **Download** a copy, or
- **Print** the document for your records.

![Option to download or print the signed notice](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-4_13xku9u.png)

![Confirmation that the renewal response has been sent](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-41_1ysbx5t.png)