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# How to pay your rent by pre-authorized debit (PAD) on Plexflow

**Important note:** If you do not pay your rent by **pre-authorized debit (PAD)** via Plexflow, it is **essential** to communicate directly with your **owner or manager** in order to confirm the payment method to use (e.g. Interac transfer, cheque, cash, etc.) and to avoid any delay or misunderstanding.

If you do not know how to reach your owner, consult this article:
👉 [How to find your owner’s or manager’s information](https://help.plexflow.ca/fr/article/comment-trouver-les-informations-de-son-proprietaire-ou-gestionnaire-i6shl8/)

[Video](https://www.youtube.com/embed/kZ-RNe8P38U?si=qcjcnpTVSlzCRXd4?rel=0)

## Paying your rent with Plexflow (PAD) – Step-by-step guide

## Steps

### Step 1 – Receive the invitation

You receive an invitation from your owner/manager to use **pre-authorized payments (PAD)** on Plexflow.

**Note:** If you have not received the invitation email, you must contact your owner or manager so that they can send it to you.

👉 [How to find your owner’s or manager’s information](https://help.plexflow.ca/fr/article/comment-trouver-les-informations-de-son-proprietaire-ou-gestionnaire-i6shl8/)

### Step 2 – Open the payment setup

Click **“Set up payment”**, then confirm your information by clicking **“Sign me in”**.

### Step 3 – Create your Plexflow profile

Enter your **email**, your **first name/last name**, and your **phone number** to create your profile.

### Step 4 – Confirm the bank connection

Start the connection of your **bank account** to turn on PAD.

### Step 5 – Choose your financial institution

Select your **Canadian financial institution** (all available options are listed).

### Step 6 – Connect your bank account

Follow the connection process. **The steps may vary depending on your bank.**

### Step 7 – Finalize the request

Once the request is completed, your **Plexflow account is created** and PAD payment can be used for your rent.