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# How to add SMS to your Plexflow plan

[Video](https://www.youtube.com/embed/qT-bXdeCYqA?rel=0)

By turning on the SMS option, you will be able to **send messages to tenants** (notices, reminders, notifications) and they will also be able to **reply directly**. Their replies will appear in the **Messaging** section of Plexflow.

Here are the steps to turn on this feature:

### Step 1 – Choose the main account

Go to the **main account** (and not a subaccount) in your Plexflow organization.
👉 Plan add-ons must be made only from this account.

### Step 2 – Open the Plan section

In the main menu, go to **Plan**.

![Plan section in the main menu](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-2_ygetsb.png)

### Step 3 – Add the SMS option

At the bottom of the page, in the **Available add-ons** section, select **Add to plan**.

![Available add-ons with Add to plan](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-3_bhi4h3.png)

### Step 4 – Choose a phone number

A phone number must be associated with SMS sending.
A **new phone number** (a separate line) must be associated with SMS sending.
👉 This number will be used as the sender for all your communications.

![Choosing a phone number for SMS](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-4_1pctrbs.png)

### Step 5 – Select the number

From the options offered, choose the **phone number** that will be linked to your sends.

![List of phone numbers to select](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/etape-5_1xh28mu.png)

### Step 6 – Confirm the add-on

Confirm your choice to complete the integration.
✅ A confirmation will appear and SMS will be enabled in your plan.