> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.plexflow.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I cancel my Plexflow subscription?

You can cancel your subscription at any time from your account page [here](https://dashboard.plexflow.ca/app/account?tab=plan).

## How to cancel your Plexflow subscription

If you want to end your Plexflow subscription, you can do it directly from your online account. Here are the steps:

### 1. Go to your Plexflow account

Sign in to your client space through the dashboard.

### 2. Click Plan

In the navigation menu, select **Plan**.
**(This section is accessible only for administrator accounts.)**

### 3. Choose the Your Plan tab

You will see the details of your current plan.

### 4. Click Cancel

A **Cancel** button appears in this section. Click it to start the process.

![Your Plan tab with the Cancel button](https://storage.crisp.chat/users/helpdesk/website/-/9/9/5/a/995a701e47028800/annuler-un-abonnement_pr3ax9.png)

### 5. Complete the short survey and confirm

A short survey will be offered. Once it is completed, click **Downgrade** to confirm the cancellation of your subscription.

## Related terms

Unsubscribe my Plexflow account
I would like to unsubscribe my Plexflow account